Friday, April 4, 2025

GRA directs all charging entities to refund deductions made on April 2

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Ghanaians will no longer be charged E-Levy on transactions Ghanaians will no longer be charged E-Levy on transactions

The Ghana Revenue Authority (GRA) has directed all charging entities in the country to refund deductions made from customers on Wednesday, April 2, 2025.

The revenue arm of the government stated that the refund process must be expedited, and that all documentation must be handled properly.

“Charging entities must immediately process refunds for any E-Levy amounts deducted from customers, effective today, April 2, 2025. Entities are to establish an expedited refund process to handle such cases promptly and maintain proper documentation of all refunds processed. Reports of such refunds must be submitted to the GRA,” a portion of the release stated.

In the sighted by GhanaWeb Business, the GRA said this directive follows President John Dramani Mahama’s assent to legislative bills on Wednesday, April 2, 2025.

These bills eliminated the E-Levy, the Betting Tax, the Emissions Tax, and other levies.

The Electronic Transfer Levy Act, 2022 (Act 1075), and the Electronic Transfer Levy (Amendment) Act, 2022 (Act 1089) were signed into law on Wednesday, April 2, 2025.

The GRA outlined the following measures for charging entities:

1. The GRA Electronic Transfer Levy Management and Assurance System (ELMAS) will automatically return a “no charge” on all transactions posted to it by entities from midnight.

2. Charging entities must cease applying the 1% E-Levy from midnight on all their channels.

3. Charging entities must immediately process refunds for any E-Levy amounts deducted from customers effective today 2nd April 2025. Entities are to establish an expedited refund process to handle such cases promptly and maintain proper documentation of all refunds processed. Reports of such refunds must be submitted to GRA.

4. Charging entities are to take the necessary steps to file and pay all outstanding E-Levy charged and collected on all transactions that occurred before 2nd April 2025.

5. For effective reconciliation and in accordance with Section 33A of the Revenue Administration Act, 2016 (Act 915) as amended, entities must continue to post all electronic transfer transactions to ELMAS until further directives are provided.

6. All entities must maintain electronic transfer records for at least six (6) years as stipulated in Section 27(3) of the Revenue Administration Act, 2016 (Act 915).

Compliance and Enforcement

The GRA further issued a warning, stating that noncompliance with these guidelines is illegal and will result in legal penalties.

In order to guarantee complete obedience, the authority further declared that regular compliance checks will be carried out.

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