Servers are essential tools for the operation of any type of business

Servers are essential tools for the operation of any type of business. That is why server management is a fundamental element and cannot be neglected.

Every IT technician needs to monitor the health and performance status of the servers to avoid serious problems that will harm the company of their customers.

In this article, we will present you a small guide with some practices that should not be left out of your routine as a technician responsible for managing servers.

And if you are a self-employed IT professional who serves SMEs, register with the Dell Expert Network Program and have access to a dedicated service that will support you in the development of your technology projects.

Count on Dell’s help to define the ideal server for the needs of each of your customers.

Good reading!

Practices for better server management

Maintain high availability of servers

Having a high availability of servers means having a system, or its operational components, without interruptions as long as possible.

High availability is measured by percentage, that is, a 100% system indicates that the system never fails and is in full activity.

Most systems are between 99% and 100% uptime, which is why this is such an important practice for server management.

To keep servers uninterrupted it is necessary to

● invest in continuous monitoring

● know the entire infrastructure

● invest in multiple servers

● have a recurring online backup

High availability servers and data storage systems (HA or High-Availability , in English) from hospitals, franchises, government offices, small and medium-sized companies cannot stop, otherwise, chaos could be created, in addition to causing information lost.

Plan server capacity

How much memory is needed for the server to run smoothly and for how long?

This is a question that many IT professionals ask when it comes to server capacity planning.

For a more detailed analysis of the server’s capacity, it is necessary to take into account the CPU, memory and disk utilization network.

Investing in hardware is not cheap, so you must find a balance between the needs of the company and what it is capable of investing.

Dell Technologies offers in its Dell Expert Network program free tools and consultancies that help consultants to find this balance point.

When there is an advance planning, you can certainly count on:

● increased productivity and optimization of server capacity ● hardware standardization and containment

● predictability of capacity utilization

As you plan server capacity for the enterprise, you need to think about the future.

Technology is something that keeps on developing. Tomorrow the market may already present new changes and alternatives that will leave all your planning behind.

Taking this dynamism of the market into account, the Dell Expert Network allows IT professionals to have access to an educational hub aimed at expanding competencies and repertoires in the technology area through:

● exclusive training

● recorded live online sessions that can be accessed at any time

Process Automation

Depending on the need or the criticality of the environment, regular backups, for example, are essential for server management because of the protection against data loss that can happen at the least expected time.

For this strategy to work, the automation of processes is a great ally, since it will not depend on a professional to make the backup.

Automation should be part of server management planning, since in addition to tasks such as backup, other tasks such as installing and updating programs, scanning and inspecting systems are automated and thus, many serious failures can be avoided.

Create a server access policy

Regardless of whether your server is local or virtual, dedicated or shared, many devices need to connect at the same time to access company information.

That is why it is very important to have a well-defined and transparent access policy so that the entire company knows their access levels and what they can do about deleting, changing or editing files.

The possibility of accessing the server from anywhere and from any device requires greater access control, since it requires more security, firewall and even VPN.

The access policy must be structured with the board and managers so that it works the right way and you, IT professional, do not encounter any resistance or problems.

Do not forget to include in the access control an ID, password and access level for each professional. That way it is much easier to identify the problem, who caused it and what degree of problem it can generate.

Challenges in server management

As with the implementation of any technology or changes, server management faces many challenges, especially when there is no clear policy and continuous monitoring.

Check out some challenges that many IT professionals encounter:

Deployment and control

The first major problem that technicians and IT professionals encounter in server management is the implementation of new changes and control itself.

In addition, many IT teams do not get full access to the servers, so they do not know how they are managed, where the problems are and how to apply the solutions.

It is very important that the work is done together with the board so that the changes and accesses are done in the right way and the implementations applied successfully.

Keep downtime to a minimum

Although high availability is an important requirement for a company, keeping downtime to a minimum can be one of the biggest problems facing organizations, especially if the server is remote.

When the server experiences a period of inactivity, all resources may be unavailable until the problem is resolved.

This downtime can be costly for companies and even their customers.

This downtime can occur because of hardware and software failures or because of hacker attacks.

The servers have a management card capable of remotely monitoring and controlling. Along with this, it is possible to open a call for the collection of servers if they fail and it is necessary to send the equipment to the manufacturer to perform technical assistance.

In this way, it is possible to keep the environment as functional as possible.


A company’s infrastructure can cause some problems in server management. Problems can be spatial, quality of electricity, quality of hardware or software, qualification of personnel or any other related to the infrastructure.

Server management is fundamental to the growth of a business. It is the role of the IT technician to prevent server-related problems from preventing the company from functioning, leaving a staff idle, making life difficult for customers and causing major problems.

Without the necessary server management skills, the business can simply stop in time. Therefore, it is important that IT professionals and teams stay up to date with the latest market trends.

To boost your career as an IT professional, know that you can count on the Dell Expert Network Program. In it you have access to a dedicated account manager, in addition to the support of a whole team of experts connected to the latest trends in the technology market.

The Dell Expert Network was designed so that IT professionals have access to the best infrastructure solutions for their customers, regardless of their market. Are you interested? Sign up now and have access to a world of new possibilities .